Whether you are just starting to learn how to trade or have been doing it for a long time, it is still useful to extend your knowledge and find out more about the platform. In this section, you can contact the Support service, learn more about trading and platform features, and benefit from our handy tips.

Fig. 1. Help

In order to contact the Support service on the platform, please go to the “Help” section in the left panel of the trading interface and click on the “Support Service” button.

In this section, you can ask any questions you are interested in. The Support service will assist you as soon as possible. All requests are generally reviewed within one business day.

Fig. 2. Contacting the support

How to Use Support Service

This is the section you’re currently in. Here, other than the Platform guide, you can find other useful information for beginners – Trading strategies, Forex glossary, Video tutorials, Tips & Tricks.

To access Guides and Tutorials, click on the “Help” menu on the left-side panel of the trading interface and choose “Guides and Tutorials”.

Fig. 3. Guides and Tutorials

How To Use Guides & Tutorials

In this section, you can study a selection of trading strategies that will help you to gain profits from future trading and analyze the financial market.

We recommend that you choose and practice several strategies.

Fig. 4. Trading strategies

Even though Pocket Option is famous for being a leading quick trading platform, forex trading is also available with an integrated MT5 trading terminal. If you want to master forex trading as well, this section is the right place for you.

Fig. 5. Forex tutorial

The video tutorial walks you through the trading process and helps you explore the platform features.

Fig. 6. Video tutorial

Any trader can become a part of our Community help team which is a team of moderators and helpers who guide other traders in the chats, keep the conversation flowing, offer assistance, and remove chat violations. On this page, you can see your current chat statistics and frequently asked questions regarding the difference between moderators and helpers, ways to become one, and rules of managing public chats.

Fig. 7. Community help